Real-Time Customer Engagement,
Supercharged by AI
Engage customers across SMS, WhatsApp, Voice, and more, on a platform enhanced with AI to deliver smarter, faster, and more personalized interactions.
Our Clients
What’s new at Eocean
Forbes Features Eocean' XNotify
Powered by real-time machine learning and Al-defined attributes to deliver smarter, more effective customer engagement.
Eocean Wins Global Connectivity Award 2025 for Best "Anything as a Service (XaaS Solution)"
We’re proud to share that Eocean has won the ‘Best Anything as a Service (XaaS)’ Solution Award at the Global Connectivity Awards 2025 by Capacity Global in London. Competing with 418 companies from 45 countries, this recognition celebrates our team’s dedication to advancing cloud communications, innovation, and customer experience across global digital infrastructure.
Powering Myco’s Global Audience With xNotify’s Real-Time Messaging
We’re proud to announce that Myco.io, a leading streaming platform, has partnered with Eocean to power its audience engagement through our flagship product, xNotify.
With xNotify’s intelligent messaging infrastructure, Myco can now deliver real-time notifications—from instant updates to personalized alerts—directly to millions of users. This partnership ensures faster, more reliable, and secure communication across all touchpoints, enhancing the overall streaming experience for Myco’s global community.
Services That We Offer
We help businesses connect, engage, and grow with powerful communication solutions built for today’s digital-first customers.
For brands that want to connect, inform, and engage customers across channels.
Includes:
- SMS Campaigns
- WhatsApp Business API
- Rich Messaging (Images, PDFs, Buttons)
- Promotional & Transactional Messaging
- Campaign Manager / Messaging Port
- Personalized Campaign Automation
Deliver meaningful conversations where your customers already are.
For real-time, two-way interactions that drive better support, service, and responsiveness.
Includes:
- Voice Calls (Programmable Voice)
- Click-to-Call Solutions
- Two-Way Messaging
- Campaign Manager / Messaging Portal
- Chat + Call Center Integrations
- Real-Time Notifications
Power real-time support and build trust — instantly.
For brands who need to verify, protect, and authenticate users securely at scale.
Includes:
- OTP via SMS / Voice / WhatsApp
- Two-Factor Authentication (2FA)
- Number Masking
- Secure Verification APIs
- Consent & Compliance Frameworks
- Personalized Campaign Automation
Secure your customer journeys with built-in trust.
Why leading brands choose eocean
for WhatsApp Business
For brands that want to connect, inform, and engage customers across channels.
Deliver meaningful conversations where your customers already are.
Increase conversions with timely, relevant offers that close the deal.
- Abandoned cart recovery messages
- Real-time order updates and management
- Personalized product recommendations
- Repeat purchase reminders
Automate conversational commerce with our WhatsApp API or end-to-end engagement suite. Deploy chatbots via Answers, integrate with our cloud contact center Conversations, or connect directly via API for a seamless sales journey.
Provide next-level service with fast, intelligent, and round-the-clock support
- AI-powered chatbot assistance
- Call deflection to WhatsApp
- Smooth live agent handovers
- Proactive reminders and updates
Resolve issues quickly with a WhatsApp chatbot built on Answers or connect customers to live agents via Conversations. Build your own tailored support experience with the flexibility of our WhatsApp Business API.
Built on Trust Shared by Clients
See how top brands are using Eocean to transform customer engagement, streamline communication, and scale with confidence.
Being the leading tech company, we find it very convenient to connect with our ever-growing customer base via Eocean’s SMS API and other communication channels. Eocean provides us a simple and cost-effective solution for seamless customer engagement in this regard.
The customer service is very prompt, always available for support. Ensuring protection of customer data is pivotal in keeping our operations functioning, and Eocean provides us that security. This is what sets them apart from the competition.
We at Bookme are highly impressed by the services that Eocean provides. Their SMS API has helped us streamline communication and enhance customer engagement across key touchpoints. The support staff is available round the clock and always ready to help whenever needed. Bookme appreciates Eocean for playing a key role in our growth, and we’d confidently recommend them to any company looking to leap forward.
Careem has a long-standing relationship with Eocean. From our early launch days in Pakistan till today, we’ve consistently found Eocean willing to go the extra mile to meet our evolving needs. Their SMS API and customer engagement solutions have not only helped us scale the business but have also adapted seamlessly to our changing operational demands.
It has been an excellent experience working with the Eocean team. As a partner, they’ve been exceptional in delivering a secure and seamless WhatsApp Business API solution for our customers in record time, enabling a new level of customer engagement through WhatsApp Banking, executed with a finesse that exceeded our expectations.
We have been using Eocean as our messaging service provider since 2015. Our decision to move SMS banking alerts and One-Time Passwords to Eocean’s SMS API platform proved to be the right one in terms of speed, reliability, and support. Their expertise in enterprise-grade messaging has enabled us to strengthen customer engagement and deliver consistent, value-added services to our clients.
Unilever Pakistan believes in delivering optimal customer experiences by fulfilling demands in a timely manner. To keep our customers informed on their order status, we partnered with Eocean to automate the order tracking process through app and notification services. We also implemented SMS API notifications to alert customers on stock deliveries. Thanks to the Eocean team for their uninterrupted service and fast BAU support, helping us maintain high standards of customer engagement and service delivery.
Through a well-coordinated effort, Eocean successfully implemented the WhatsApp Business API solution for CDC, enabling us to serve our customers through the world’s most widely used messaging platform. This implementation has significantly strengthened our customer engagement strategy and supports our ongoing commitment to enhancing the end-user experience.
Eocean’s project team has worked effortlessly to deliver on all our requirements and build a seamless WhatsApp Business API solution for our customers. This partnership has given us the trust and confidence to deliver a WhatsApp-focused experience that enhances customer engagement and strengthens our digital banking journey.
Bykea relies heavily on SMS for delivering OTPs, and the SMS API solution provided by Eocean is instrumental in keeping our operations running smoothly. This reliability, combined with their excellent customer support, has played a key role in strengthening our customer engagement and clearly sets them apart from the competition.
Why customer choose Eocean
Discover how leading brands are using Eocean to simplify communication, boost customer engagement, and deliver real business impact.
Aga Khan Hospital
Transforming Patient Care with WhatsApp, Powered by eocean
By integrating Eocean’s WhatsApp Business API, AKUH transformed how patients access services. From booking appointments to receiving lab results, patients now interact seamlessly through a smart, automated chat interface, reducing call center load and improving response times dramatically.
TCS – 55% of Customer Queries
Now Handled via WhatsApp with Eocean’s Business API
With Eocean’s WhatsApp Business API solution, TCS revolutionized its customer service experience. Now, over 55% of customer queries are handled directly through WhatsApp, enabling faster responses, reduced call center pressure, and a more convenient experience for users seeking shipment tracking, rate inquiries, and support.
K-Electric Empowers
24/7 Self-Service on WhatsApp with eocean's API
With Eocean’s WhatsApp Business API, K-Electric introduced a fully automated self-service experience. Customers can now access bills, lodge complaints, check load shedding schedules, and even subscribe to e-billing, right from their phones. The result: shorter wait times, higher satisfaction, and a smarter way to stay connected.
Naheed Product Search
Eocean Enable Product Search on WhatsApp in Pakistan
Naheed, a leading name in e-commerce and retail, partnered with Eocean to simplify customer interactions using WhatsApp Business API. Customers can now chat with a live agent, check order status, raise complaints, and place new orders, all within WhatsApp.
Powering Conversations Across Channels, at Scale
Enable seamless engagement on WhatsApp, Voice, SMS, and beyond, through one secure, scalable platform trusted by leading enterprises.
Trusted Numbers.
Tangible Impact.
We’re proud to be the trusted communications partner for thousands of businesses across the globe. From powering billions of API requests to maintaining industries.
Our Partnerships
Pakistan’s Leading CPaaS Provider Recognized & Trusted Globally
From global messaging platforms to enterprise-grade compliance bodies, Eocean is officially recognized by the world’s leading communication ecosystems. Our verified partnerships and certifications reflect our commitment to security, performance, and reliability so that you can scale with confidence.
Let's Connect
At Eocean, we make it simple for businesses to connect, engage, and grow. From voice calls to messaging, WhatsApp, and omnichannel solutions, our platform helps you reach customers where they are—securely and at scale.
- Engage Customers Anywhere
- Simplify Communication Workflows
- Scale Without Limits
- Trusted by Enterprises
- Reliable & Secure Platform
Our team is quick on its feet—expect a response within one business day (sometimes even before your coffee gets cold).